미디어광운
최종편집 : 2019.4.15 월 17:32
광운대학교
KW AnnalsLife&Culture
Favourite: Call Center(김의경)January Favourite
Kim, Young-jin  |  jjinnykim@kw.ac.kr
폰트키우기 폰트줄이기 프린트하기 메일보내기 신고하기
승인 2019.01.25  21:14:02
트위터 페이스북 미투데이 요즘 네이버 구글 msn
What comes first when you instantly think of the word ‘call center’? As for me, what I pictured was something like this: a room full of employees, wearing microphone-headset, talking in a very hospitable way, trying not to lose one’s temper? Phones endlessly ringing and faces full of different kind of emotions. Some people laughing, while some are tearing up. But when I read this book, everything changed. The book reveals the reality of working in call center, specifically the place that takes pizza orders. 5 main characters, 강주리, 우용희, 최시현, 하동민, 박형조, who met in the center become friends and their lives as a call center employee are introduced. Each of them has their own aspirations and dreams to achieve; but at the moment, they are all part-time workers who need to have conversations with strangers and take all of their irritations and even verbal violence; even if it really get on their nerves. The story reflects the current society of Korea so realistically that I felt like I might know the real story behind it. For instance, the part when 시현 had to handle a very impolite customer (a.k.a. 진상) who’s even showing reckless behaviours over the phone, I anticipated that the customer might be the people we see every day but when hidden behind the nameless mask, they are the ones abusing the power of anonymous. Personally, I didn’t realized how much of a suffer call center employees had to experience every minute, every second. I chose the book because it looked like I could enjoy it in spare time. But right now, it’s more than just a book; it tackles how hard it is to live in Korea as a university student, how we all handle our mistakes, how much of a responsible there is for every action we take and the list goes on. The more I read, the more I connected to the characters. is a bit depressing yet delightful. It brings out various emotions and delivers to the readers. If you’re planning to read this book, I’m curious how you’ll feel about it.< 저작권자 © 광운미디어위원회 무단전재 및 재배포금지 >
폰트키우기 폰트줄이기 프린트하기 메일보내기 신고하기
트위터 페이스북 미투데이 요즘 네이버 구글 msn 뒤로가기 위로가기
이 기사에 대한 댓글 이야기 (0)
자동등록방지용 코드를 입력하세요!   
확인
- 200자까지 쓰실 수 있습니다. (현재 0 byte / 최대 400byte)
- 욕설등 인신공격성 글은 삭제 합니다. [운영원칙]
이 기사에 대한 댓글 이야기 (0)
About 미디어광운구성원소개광고안내구독신청제휴안내청소년보호정책개인정보처리방침
서울 노원구 광운로 20(월계동 447-1) 광운대학교(139-701) | 청소년보호책임자 : 미디어광운
Copyright © 2011 KWANGWON UNIVERSITY. All rights reserved.